Coronavirus (COVID-19) Update
Dear ECIG Lounge Customers,
By now, it’s clear that COVID-19 will have dramatic effects on our work and personal lives over the next few weeks. It’s a stressful time, and the ECIG Lounge team wants to assure you that we are here to help you stay committed to reducing your dependence on nicotine through the pandemic.
Our Waite Park shop will remain open so you can find the vaping products you need to trash the ash. We plan to keep our regular store hours, but this may change as the situation progresses. Please check our website or Facebook page for updates or call the store at (320) 774-1523.
Here’s a look at what you can expect when you shop at ECIG Lounge in the coming days and weeks.
- Starting at 5 pm on Tuesday, 3/17, we will move to curbside pickup for all orders. For your safety and the safety of our staff, we will not allow customers to come into the store.
- Our staff will take orders by phone and bring them out to you when you arrive at the shop.
- ECIG Lounge staff is stepping up sanitizing efforts in the store, including wiping down all surfaces.
- We are encouraging any staff who feel ill or have loved ones at home who are ill to stay home, especially if they are experiencing COVID-19 symptoms.
We will do our best to help with any troubleshooting issues either over the phone or when you arrive to receive your order. As always, our goal is to go the extra mile to ensure everyone still has a great vaping experience.
We are deeply appreciative of your business now and always. We are doing everything possible to protect our staff and our customers during this time. Please follow us on website and on Facebook or call the store at (320) 774-1523 for more updates as they become available.
Bennie & Tami McWilliams
We’re Open for Curbside Pickup!
Under Governor Walz’s new order, the ECIG Lounge is open for curbside pickup! Place your order and arrange a pickup time using the form below. We’ll bring your order out to you when you arrive. Call us at (320) 774-1523 when you get to the shop so we know you’re here.
To place and pick up a curbside order, you must provide a phone number and be 21 years of age or older. IDs will be checked at the time of pickup. A member of the ECIG Lounge team will contact you the day of your curbside pickup to confirm the details of your order and process your payment.
To accommodate curbside pickup, we’re modifying our hours starting Monday, May 4. Here are our new hours:
Monday – Saturday: 10 am to 7 pm
Sunday: 12 pm to 6 pm